SB
Simone B

1 reviews | Active since Dec 2018

06 Feb 2019, 12:45

Unprofessional and ill-trained Customer Care

Hugely disappointed Nedbank for your seemingly lack of care for your business clients. With a paradoxical slogan of ‘Make things happen’ you’ve sure proven that as a small business owner I‘m unable move forward onto my next level of success due to your lack of support. Your number one priority should be customer care. Why am I paying you the high monthly fees I do? For what purpose? I am requesting a Nedbank routing number to start an online payment system. Please get back to me. Show me that you make things happen. Live up to your grossly overpaid agency marketing fees. Thanks.

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Replies (1)
Nedbank
Nedbank's reply06 Feb 2019, 13:19
Official
Dear Simone Berger                                    Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 
Kind regards
Client Service Support