TM
Themba M

1 reviews | Active since Jan 2017

30 Jan 2017, 09:25

Unpaid Debit orders

<p>I got sms for low balance from Nedbank and immediately deposited funds for coming debit orders.on the same day 4 of my debit orders were unpaid despite enough funds in acc.i was also charged 4 x unpaid fees.i sent an email to Customer center to complain and request debit orders be paid and charges reversed....i havent had any response since December 2016</p>

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Replies (1)
Nedbank
Nedbank's reply30 Jan 2017, 09:37
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team