NG
Neil G
1 reviews | Active since Dec 2016
03 Jul 2019, 08:43
Unnecessary fees charged
I have an american express platinum card with Nedbank and they have been charging me a loyalty program fee which is not supposed to be charged for platinum card holders. I have queried this issue with them and the customer service is appalling. I need this funds refunded immediately.
Helpful (0)
Replies (2)0
Replies (2)
Nedbank's replyOfficial
03 Jul 2019, 08:45Dear Neil Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Kind regards
Client Service Support
Nedbank's reply03 Jul 2019, 08:45
Official
Dear Neil Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Kind regards
Client Service Support
NG
Neil G's updateReviewer Update
03 Jul 2019, 08:48Please resolve this immediately. My reference number with the amex credit card card division is ***2.
NG
Neil G's update03 Jul 2019, 08:48
Reviewer Update
Please resolve this immediately. My reference number with the amex credit card card division is ***2.