******** Deduction

<p>My friend asked me to help him out by using my savings deposit account just so his salary can be paid in and the next day he will go and open his own account so I did . Friday the 1 of July 2016 his salary was paid in to my account as to my surprise Nedbank took R2105.35 on my internet statement it shows the Ref PYMNT: ********** 2001 and on my ATM Slip it shows FOREX (RANDS). Saturday 02 July then what happened was i had to get airtime to call the customer services I had to buy airtime now i had to use my friends last R280.00 that was in my account to call the customer services the way they made me hold on and some of them even drop the calls on me. Monday the 04 July I called again got true I spoke to numerous people before i got to talk to the correct person. I talked to Ronelle in the retail recoveries department she told me i have to make an arrangement for a personal loan that I have taken out at Nedbank years ago not that I remember anything about she told me that normally it takes 7 days for them to transfer the money back into my account but she will put it true as urgent then the money will be back in my account by 5 July that’s today noting came back in to my account. This morning I phoned again I spoke to Antoinette she was so rude to me even dropped the phone in my ear. I phoned back and asked to speak to the manager then they put me through to the team leader Elaine she told me the same thing as Ronelle but she will see what she can do and phone me back at 11 o’clock today. I am still waiting. They send me a sms at 12:23 with a ref no PLA659357 that I must call them urgently, I did. Elaine was not at her desk but will phone me back. I am still waiting, this is not my money. It only took Nedbank 1min now I must wait 7 days they the worst Bank I ever banked with. </p> <p> </p>