1 reviews | Active since Jul 2016

04 Jul 2016, 13:22

******** deduction

<p>I called Nedbank collections derpartment last week and made a payment arrangement and i was assured that all is well by the consultant and that my payment would be made on the 15th.</p> <p> </p> <p>However,i realized that they duducted R729 on the 30th and that was not what we ahd agreed on.</p> <p>The arrangement was made because i needed the money for a Doctor's appointment. on Wednesday 6th.I need those funds reversed today as that is not what we had agreed on.Breach of contractat the most,</p> <p> </p> <p>ID; ********** 673081</p> <p>Contact ********** 094</p>

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Replies (2)
Nedbank
Nedbank's reply04 Jul 2016, 13:29
Official

Dear BraLuvos,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

's update06 Jul 2016, 10:36
Reviewer Update

Hi

I am still awaiting feedback regarding this matter.I was only called once and promised a resolution.

Please fast track this.