KS
Karabo S

1 reviews | Active since Apr 2014

12 Jun 2015, 05:31

******** Debits

Nedbank has a tendency of billing my accout double for no particular reason. I tried several times with the loan department and the collection department but after sometimes they continue with double debits. This is an inconvinience as other debit orders bounced thereforee creating a headache for me and a pilling bill of bank charges. Its ******** to enter into ones account and do as it pleases without consultation and arrangements. I am sick and tired of Nedbank and will be blocking their debit order from now on. Nedbank hasn't treated me with dignity and profesionalism I deserve. I wish I never ever asked for assistance from you guys u ven email a client the statement sies need to have shame at times

0
Replies (1)
Nedbank
Nedbank's reply12 Jun 2015, 08:01
Official
Hello Skepsele,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team