jS
judy S

1 reviews | Active since Sept 2015

26 Sept 2015, 07:56

******** debits

This isn't the first time I have multiple debits going off my account having arranged payment arrangements with them. A specific was arranged for the next 3 months, to my amazement, 3 months debits went off in one month. as I have previously mentioned this isn't the first time this has happened to me, No explanation is given as to why this has happened. <br> for a few months the debits are fine the minute I am called for more payment arrangements 3 months instalment's goes off, it is not that I am not paying the account.<br> <br> You guys cant keep doing this. Every time I reverse the money I get questioned why? Isn't that obvious, how am I to survive if you don't evens leave a R1000 in my account.

0
Replies (1)
Nedbank
Nedbank's reply26 Sept 2015, 08:19
Official
Hello Judystewart,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team