SV
Samantha V

1 reviews | Active since Jul 2012

30 Jun 2016, 05:42

******** debit order

<p>Despite my personal loan account now actually been paid in advance, and despite me making a double payment in the beginning of June and another on the 27th of June, Nedbank has now debited my account with a further R3044.27. I demand an immediate phone call and refund of my money!!!!!!!!</p>

0
Replies (2)
Nedbank
Nedbank's reply30 Jun 2016, 06:11
Official

Dear Samantha,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

SV
Samantha V's update30 Jun 2016, 08:21
Reviewer Update

Still waiting for a phone call.......