EC
Elizabeth C
1 reviews | Active since Mar 2010
04 May 2015, 13:51
Unknown transactions on my bank statement
During March/April I had 5 strange debits on my personal bank statement. 2 for Ackermans in Germiston, 1 for Amakhosi Lodge and 2 for Value Car rental. I went into a panic and immediately cancelled my debit card. I checked all my card transactions and it seems 1 had a slip for Builders Warehouse for the exact same amount as the Amakhosi Lodge debit. I had 2 slips for Wierda Park Spar for the exact same amounts of the Ackermans debits. I had no slips for the car rental amounts of R518.38 and R150.00. I went into the Reds Mall branch on Sat 25th April and they promised an investigation. I have heard nothing in this time and have not been offered a reason for any of these strange transactions.
Helpful (0)
Replies (1)0
Replies (1)Nedbank's replyOfficial
04 May 2015, 14:53Hello E Christie,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply04 May 2015, 14:53
Official
Hello E Christie,
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
