Unknown Debit Order Amount of R2610.10

Anastatia Mosebi called me to get my banking details as *** for a repayment on Account: ***20 1 ID: *** 081 and i clearly indicated that the Debit of R2608.60 should go off on the 31st of each month however the monies was Withheld on the 28-08-2015. Besides i was puzzled when i acknowledge 2 different sms notifications with 2 different amount debited, I have email Anastatia Mosebi on [Email Removed] up so far no response from her and i feel that Nedbank again failed me and i am getting frustrated and annoyed by the bad service and lack of feedback from Nedbank. I am not certain if Nedbank has a bunch of *********** employees in their call centre or it is their culture of doing business, but this is ridiculous and unacceptable behavior that they can just **********ly double debit my account with unknown amount. I want that monies of R2610.10 refunded with immediate effect