JB
Janet B

1 reviews | Active since Oct 2013

26 Oct 2016, 07:48

Unknow Debit Order

<p>Recently I picked up an unknown debit order from my bank statements (bank with ABSA). Enquired about at ABSA, came back as a Nedcore debit order. Contacted Nedbank to ask what the debit order is for, no response. Feel like lodging a complaint with the ***** division, as I feel that money has been taken from me without my permission, as no one can tell me what the debit order was for!</p> <p>I hope that I get someone’s attention this way.</p>

0
Replies (1)
Nedbank
Nedbank's reply26 Oct 2016, 08:03
Official

Dear Janet,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Best regards,