MP
Morkel P

1 reviews | Active since Jan 2014

15 Dec 2015, 08:50

Unhelpfull and rude

The ***** Centre sent me a message two days later when my card was declined for no reason. As I try to call them back there was no answer or user busy for the first 6 times. Then when I got through, the person helping me was so rude and put the phone down whilst I was still talking.<br> <br>

0
Replies (1)
Nedbank
Nedbank's reply15 Dec 2015, 09:36
Official
Hello mhpienaar,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team