1 reviews | Active since Jul 2015
UNHELPFUL,SHORT TEMPER & RUDE CONSULTANT
Wednesday the 30/03/2016 6pm I did an ATM deposit at Terminal K486 and the ATM gave me an error, never returned my money and or gave me a receipt. 31/03/2016 morning I went to the branch to get help.<br> <br> The consultant at enquiries Ntakadzeni was rude and unhelpful. She told me to call the person I am depositing the money to and I told her its a big organisation why cant she help. She responded in a rude, unhelpful and unprofessional saying what must she do?? I MEAN REALLY?? I just deposited my hard earned money to NEDBANK on their so called Intelligent Depositor and you sitting there in a branch asking me a complainant what must you do? POOR SERVICE. She seemed as she doesn't know what she's doing. <br> <br> Even now I had to leave the branch without having answers on how will I get back my money or proof of deposit.<br> <br> The money I deposited its very important to my believe as its my TITHE.<br> <br> Can someone competent from NEDBANK sort this out and give me feed back as I have to submit proof of deposit. I need my proof of deposit or money back...<br> <br> NEVER AGAIN WILL I USE THIS SO CALLED INTELLIGENT DEPOSIT FROM NEDBANK as its clear it isn't intelligent and NEDBANK staff are rude & unhelpful
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
