Unhappy with Nedbank

I am extremely unhappy with my Nedbank credit card experience.

I have not used this credit card in close to 2 years, yet my balance continues to increase despite me making regular payments. Instead of going down, the amount I owe keeps rising, which makes absolutely no sense.

What is even more concerning is that Nedbank has been debiting my account amounts that I did not agree to. These amounts seem to be decided without my consent, and there has been no proper explanation provided.

I have tried to do the right thing by paying consistently, but it feels like I am being penalized instead. There is no transparency around how the balance is calculated, what charges are being added, or why my payments are not reducing the debt.

This situation is stressful and completely unacceptable. A bank should act with transparency and fairness, but this experience has been the opposite.

I would strongly caution others before taking a credit card with Nedbank.