Unhappy customer

Good Day,<br> <br> My name is Evans Msiza ID No. *** account no. *** I would like to voice my concerns regarding the disservice i received from one of your branch in Johannesburg Fox Street.<br> Around February 2014 asked for stop payment on the debit that were going off my account each month telephonically speaking to one of the consulted and she confirmed that the debit were cancelled and the money was reversed as i requested.<br> I also made certain that i visit the Fox street (JHB) branch and they gave me a print out to confirm that the debit were cancelled and reversals were done i left the branch happy and satisfied .<br> To my surprise month end those cancelled debit orders went off and this kind of action happened each month after cancelling the debit orders requesting reversal at the same time on top of that the charges of reversals and stop payment were always changed every time.<br> <br> As frustrated as i was i phoned call center number and explained my situation that i have to lose money on reversal and cancelled debit orders, on her respond she was very rude and told me that there is nothing the bank can do i must speak to my creditors or i can go open another account wit