NZ
Nompumelelo Z

1 reviews | Active since Sept 2016

20 Sept 2016, 11:10

Unhappy customer

<p>MFC is financing my car, in march i took a nedbank offs**** policy the 3 months back i cancelled it , they have been debiting, then last month i reversed the debit order then called then to do a manual debit order of the amounts i was suppose to pay as my instalments. They have been debiting R220 more on my car instalments. My installments are R4600 bUT THEY HAVE BEEN DEBITING FOR around R4800 a mont, now theyve put me in errors because i didnot allow them to debit more last month. Ive called then several time for this matter .</p>

0
Replies (1)
Nedbank
Nedbank's reply20 Sept 2016, 11:43
Official

Dear Nompumelelo Zikhali

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team