Unhappy Client

I recently opened an Investment Account ( Easy Access ) with Nedbank . I was told by a consultant on the phone that I can only spend 50% of my investment and I have to submit a 24hr notice before withdrawals. However, I’ve recently found out that I can only do two withdrawal for the whole term. Irregardless of the amount. I’m not happy with the terms of this investment and I want to request for all of my money back. I’m unhappy with this investment and I want to cancel it immediately.