1 reviews | Active since Jul 2017
Unhappy client
I called in last month to arrange a d/o on my credit card and was told that the debit order will run on the 28th of each month, but the debit order went out on the 27th of Aug and again on the 31st of August which was unsuccessful and left me with bank charges of R100. I called in after receiving a msg to say my account was in arrears but was told it was an error which will be updated but to this date nothing has been updated as I'm still receiving such smses.
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Dear Client
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Your contact details
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Thank you.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert the star ratings
Kind regards
Client Experience Team
Best regards,
Thank you.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert the star ratings
Kind regards
Client Experience Team
Best regards,