Unforeseen Circumstances

Dear Sir / Madam

I write this review with much sadness and emotion as it now over a year since the passing of my husband and I am battling to close off his estate. My husband, Mr Nathaniel Jacob has been a loyal customer with Nedbank since 1996, we took out a bond with Nedbank in 2003. In Jan 2020, Mr Jacob passed on. To my dismay, I was advised by Nedbank that the bond was not insured and I am now liable for payment. My understanding is that any borrowed sum of money should be insured by the financial institution to avoid such situations. Sadly his loss has placed me in a vulnerable financial position, the last 14 months have been very trying, dealing with the loss of my husband, the impact of Covid and raising my teenage daughter all on a single income.