vM
valancia M

1 reviews | Active since Sept 2016

04 Apr 2017, 16:10

Unfairly listed

<p>I had a cheque account with nedbank for my salary which i closed in October, i was not advised that it was overdrawn by the amount of R284 , i have now been listed for it on the credit Bureau, i went into the randburg branch to pay the amount and requested a paid up letter, i was advised by the consultant that i will not be able to obtain one due to it a normal account and not a personal loan. I would like to know what is the time frame for my namen to be update on itc, i need this to be sorted out ASAP</p>

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Replies (1)
Nedbank
Nedbank's reply04 Apr 2017, 16:22
Official

Dear Valancia

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team