Unfairly charged for closed account

<p>Went to sunward park branch to close my account, 20 min before branch closes, the WHITE lady in front tells me it's too late, it takes a long time to close account, I must return another day. I contact customer services, they say they are unable to assist, I must go to the branch. After wasting my petrol, I miss work, & go to branch again on follow Saturday, account is confirmed to be closed, and removed from internet banking. 3 weeks later I receive SMS that account is overdrawn, money must be paid, after branch consultant confirmed that it's settled and closed. I must now pay ****, Nedbank just milks money from people, and treats BLACK people unfairly. Overdrawn Ref: ********** 3796</p>