Unfair treatment to small black owned businesses

Good morning

My business account has been closed just because it wasn't active for the month of January. This is such an inconvenience for me as I'm awaiting payments that should come through in the next few days. The reason I opened this business account on line is because I run a traveling business business which means I'm always on the road or even outside the country and don't have time to visit branches or see business bankers. I have never met or seen the business banker due to my schedule and didn't know who she is until now when I was speaking to your agents via chat. On the 15th of December this account (see Att) received a payment and now is not even the end of February but my account is closed.

Now I won't get paid due to this selfish act and even if I open a new account is a whole process and money to update my data with all the clients I'm tendering with. I really need my account reinstated in order for me to get my payments so I can pay my workers and whatever I'm owing Nedbank.

This inconvenience is intolerable from a huge institution like Nedbank which is legendary in dealing with businesses of all sorts. This is a complete surbotage and a dissapointment to small blacked owned growing businesses such as myself. How do you expect growth from the small black entrepreneurs if the institution that is suppose to assist in growth sabotage us life this. If my business does not get paid it means I don't get paid, my workers don't get paid.,my creditors don't get paid and it affects my credit record just because you couldn't wait to get rid of me. Lots of families rely on the reinstated of this account. Impossible is not a "word" for such a big institution like Nedbank.

Looking forward to a positive response that will solution us all.

Kind regards

Sent from my phone