Unfair treatment of contractors, poor service, communication and stonewalling

<p>Client approached banker for homeloan readvance and was provisionally told that the amount forming less than 1% of net income as a repayment, shouldn't be a problem to approve. Banker eventually went on maternity leave, with team leader not picking this up and running with it, client had to push to inform team leader of the current status of the application. Credit assessment does not understand simple 5-4-4 week billing cycle. End of July - received two payslips as HR made an error, but credit assessment does not take the second transfer on same payment date into account - it's also on a separate payslip. Team leader does not take appointments and refuses to further the application, provide adivce or rectify the application which was supposed to take a week and now is over 3 weeks old.</p>