1 reviews | Active since Mar 2018
Unfair Treatment and Harassment by Nedbank MFC - A Nightmare Experience!
I'm fed up with Nedbank MFC's appalling customer service and relentless harassment over my vehicle loan. Despite making timely payments and even exceeding the required amount, I'm being treated like a delinquent. Their customer service is a complete joke - spewing inconsistent information, fabricating reasons, and displaying a staggering lack of accountability.
To add insult to injury, they've restructured my debt without my consent, and when I try to resolve the issue, I'm met with deafening silence and inaction. Emails are ignored, and complaints are logged but seemingly forgotten. Each call is a repeat of the same infuriating conversation, with representatives struggling to resolve my issue or direct me to someone who can.
It's been over a month now, and I'm still waiting for a resolution. This is outrageous and unacceptable. Nedbank MFC's behavior is a perfect example of corporate negligence and disregard for customers. I demand someone takes responsibility and holds them accountable for this mess.
To anyone considering buying a car, I strongly advise: don't do it with Nedbank MFC. You will regret it and you will lose your sanity. Their incompetence and lack of customer care will drive you to frustration and despair. Avoid them at all costs!
