jM
johannes M

1 reviews | Active since Jan 2015

28 Sept 2016, 17:03

Unfair treatment

<p>I opened account at nedbank online and i got a message that i must go to nedbank in kuruman palm gate with my id and proof of residence to collect my card,and i even called the head office to help activate my card and they said they activated my card and i even deposited 200 into the account because the consultant gave me the account number but today on the 28september i went to kuruman branch and i was told that there is no card there i will have to wait they will call me when its available and the worst part my salary must be paid into that account but unfortunately i wont get salary because of them if i only knew i would not have given my employer the account number.Mr johannes motlhajoe id ********** 693088</p>

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Replies (1)
Nedbank
Nedbank's reply29 Sept 2016, 08:26
Official

Dear Johannes

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team