SB
Sheyi B

1 reviews | Active since Dec 2016

12 Dec 2016, 14:18

Unfair Treatment

<p>I mistakenly send money to a wrong number through e-wallet, and immediately I called the Nedbank customer line if they can help me to reverse the money back before the person withdraws the money. But the person that attended to me was so rude and secondly, he told me there's nothing he can do. And after some hours that person withdraw the money. I am not happy with this.</p> <p>If there are any details you want me to provide please do let me know. </p> <p>Thank you.</p>

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Replies (1)
Nedbank
Nedbank's reply13 Dec 2016, 08:27
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team