1 reviews | Active since Jul 2017
unfair to loyal customer and violation of the NCA
<p>Good day</p> <p>i need ur help and clarification on the following matter , I have a nedbank credit card which I was paying for over 4 years and it was always up to date , but now I was struggling with making minimum payments on monthly basis but the little that I had I was making sure that I pay, I was receiving SMS saying that I'm going to be hand -over meanwhile I was paying,I have other obligations that I'm paying which I'm also struggling to meet the minimum payment but I have managed to make arrangements with them and they understood but with nedbank no whether u paying or not, so hello peter I'm kindly asking for ur assistance on this matter please help me as I feel they were unfair to me according to the NCA policy's I cannot afford my name to be dragged into the mud please help me .</p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Hello peter
i got the response from the Ned bank team the matter it is still not resolved but they promised they will work on it ,I just wanted to thank u for your help and support ,immediately when i get the feedback i will inform you ,keep doing what you doing by helping people, you are the best and appreciated thank you.
Hello peter
i got the response from the Ned bank team the matter it is still not resolved but they promised they will work on it ,I just wanted to thank u for your help and support ,immediately when i get the feedback i will inform you ,keep doing what you doing by helping people, you are the best and appreciated thank you.
Hello peter
I received the feedback yesterday , we made arrangements and I was also promised that my account will no longer be with their legal department meaning I won't be handed over anymore,with your help I managed to overcome what I was going through thank you very much and I would also like to thank nedbank for their quick response and service I received this past few days .
Hello peter
I received the feedback yesterday , we made arrangements and I was also promised that my account will no longer be with their legal department meaning I won't be handed over anymore,with your help I managed to overcome what I was going through thank you very much and I would also like to thank nedbank for their quick response and service I received this past few days .
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.