Unfair Judgement

Good day

I need assistance urgently.

Nedbank has initiated a judgement on my name, 6 January 2025 at Kuils River court, case reference 7424/2022.

Initially when I app**** for this credit card I added insurance in the event I should lose my job/ be unemployed this credit card will automatically be paid in full.

November 2020 I was retrenched. I submitted all my documents to Nedbank via email. Nedbank then put me on a payment holiday instead of initiating an insurance claim to have this account paid up and closed.

In the meantime I have been and still paying the attorneys for this account but Nedbank added a judgement to my name.

I have been to Nedbank, Tyger Valley on the 20/12/2025 and the response was "sorry, Sir we can't help you. You need to call ***, to date I am still not assisted.

Can someone please help. This is very frustrating as I am not allowed to be on my phone during working hours 7.15am - 5.30pm, Monday - Friday. It is mind blowing that Nedbank, Tyger Valley's Branch Manager could not assist me with this matter on Saturday, 20/12/2025.

Regards Jason Lamohr