1 reviews | Active since Dec 2012
Unfair Charges on Nedbank Current Account
Please help urgently<br> <br> I have a Nedbank cheque account for the past 14months or so and in the past 3 months, I have roughly 4 amounts saying \honour fee\" charged at R90 a time, I do not have an overdraft facility and I've received notifications were the money's debited off immediately, but is showing later on, on the bank statement and then showing as if there was not enough funds in there for the payment, this month for January, I have 2xR90 which is R180 honour fee and that is really unfair, I didn't complain about the last two times or so I was charged, but Nedbank cannot be doing this all the time. The 2 items showing that I needed to pay an honour fee of is incorrect as I've had money available at the time of purchase/cardswipe, I've received sms's for them respectively and can show them as proof as it's still on my phone. <br> <br> Please can I have this R180 reversed immediately, this is not fair to me as a client to pay these charges when there was money in my account at the time of the card swipe"
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
