1 reviews | Active since Nov 2015
UNFAIR CHARGES FOR FAILURE TO DECLINE TRANSACTION
Nedbank Cheque cards has bad practice of allowing transactions to go through your cheque card while there is no sufficient fund on the account and subsequently charge you a very high fee for allowing the transaction which should have been declined when you swipe your card.<br> <br> I had R1500 on the account went to one store swipe for R500 next store swiped for R800 the other store swiped for R700 and last store for R100.... Nedbank allow all these transactions to go through when you swipe your card at each store while the last two transactions could have been declined due to insufficient but instead they turn around and charge you R90 per transaction that went through after exceeding your limit.<br> <br> I feel this is an unfair practice which cheats customers and lead to irresponsible lending which further violates NCR.<br> <br>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
