unfair BUSINESS PRACTICE for SMALL BUSINESSES

I own a small business SEGAKWENG SUPPLIES & SERVICES cc. I opened an account no ********** 869 in April, by 14 may I received a call from a MUSA at the ***number. He mentioned that my businesses on low balance I acknowledged and made an arrange with him. On 25 May the account was closed. I called the number twice wanting to speak to me, none of my calls were returned. I called him again after I made an enquiry at my nearest of how can I retain the same account number, reason being I have already established a couple of clients. He was helpful instead, I got an attitude from him more than anything else. I made mention to him the reason why im calling its because I have been advised to speak to him directly as he is handling my account, the account shows closed on he system, BUT is has not been deleted from the system as 3months has not passed yet. Unfortunately he told me I must write a motivation letter why the account must be re-opened, also my letter wont guarantee that the account will be re-opened. I mentioned to him that with our current economy even huge corporates are closing doors. Musa told me to make sure I GET ENOUGH CLIENTS & BUSINESS TO KEEP THE ACCOUNT ACTIVE. How interesting from him to mention that to me, even if you go to any bank or their branches, sales consultants are finding it very difficult to sign up new personal accounts not to mention business accounts. He has no customer service. If it means I need to escalate the matter to the BANKS OMBUDSMAN, I have no choice as I have given most of my clients the Nedbank account I can not afford to go and open a new account. Nedbank needs to review their system of rushing to close SMALL BUSINESS ACCOUNTS because it just demoralise all small business owners. Whys is the same system not being app**** to big businesses it is only trying to shut us out of business.

PEGGY MORGANS MANAGING OWNER ********** 029