1 reviews | Active since May 2014

06 Mar 2015, 08:34

unexplianed Charges

on the 25 feb i made deposit of R700 since there was debit order that i know it will take off late even when i made the deposit SMS and my bank account shows me positive amount but two days later i was charge R180 for HonFee, when i call the bank they say those debit take off in the eary hours of the 25th which is incorrect since if it was true i wasnt going to have be able to withdraw more cash. please can someone let me know how you guys do not advise clients? or should i move to other bank

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Replies (1)
Nedbank
Nedbank's reply06 Mar 2015, 09:02
Official
Hello Ga-maila Segolo,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team