1 reviews | Active since Sept 2014
********* morals
<p>I changed my debit order on my personal loan to the last day of the month, and it's been going off on the last day of the month until this month. nedbank debited my account on the 19th November 2016 and when I realised what has happened I called on Saturday the 20th November 2016 and it was 12:05 and I was told the administrators has left and it cannot be reversed until Monday. today is Wednesday and I still don't have a credit in my account (ref ********** ) my car was due a service and I couldn't take it in due to the fact that nedbank debited my account when they not supposed to. last year December they debited my account on the 15th like the whole country gets paid on the 15th. well I don't! If I didn't have cash it would have been unpaid and I would be liable for fees! I will change my bank and credit is not the only business I give nedbank. </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
I was contacted by Nedbank and advised that my debit order will not go off again on the 31st and yet it did. I contacted the complaint officer and was advised I will get a refund yesterday and still nothing. I contacted personal loans directly and they Unaware of any issues! nedbank is really affecting my personal life!
I was contacted by Nedbank and advised that my debit order will not go off again on the 31st and yet it did. I contacted the complaint officer and was advised I will get a refund yesterday and still nothing. I contacted personal loans directly and they Unaware of any issues! nedbank is really affecting my personal life!
