********* and horrific customer service

My Mfc loan is 1 month in arrears. Earlier in the month I was called and I discussed my situation. The agen told they will call everyday until I can make a payment. ********* and just simply harrasment. Every day I get a call..same discussion. Yesterday was different I told to call MFC because my account has been handed over to legal. I said "Are you sure about that threat" then he just goes very rude and says ..just call MFC . So I need to know the attorneys my account was handed over to. I acknowledge that I am in arrears but I will not be abused like that. Further more lets refer the matter to the ombudsman and the NCS get their views UNACCEPTABLE