1 reviews | Active since Mar 2017

28 May 2020, 15:40

Undeserved And Eternally Grateful

I've had a rough few years and have fallen behind on some of my finance products. On the good months I've always tried to catch up, but I'm under no illusion that I must be a frustrating client for the bank. When Covid hit, my bond was already in arrears because I've had slow payers on some of my contracts. I made contact with the restructure team as I'm able to keep up with my existing installment, but won't be able to catch up the arrears as my husband, who is self employed too, can only start trading again at Level 3 of lockdown. I've also been worried about the balloon payment on my car, which was due at the end of May. Both have been restructured and I can breathe easier. I didn't expect them to do this because of my bad history, and can't express the gratitude. I can now comfortably cover both installments and still keep our house afloat while we wait for my husband to start trading again. Thank you!

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