MB
Marilyn B

1 reviews | Active since Aug 2013

08 Sept 2015, 15:26

Understanding Service

I manage several business accounts held at the Cresta Branch of Nedbank and am genuinely appreciative of the prompt, friendly and willing assistance I always receive from Kasturie E'Silva. Nedbank could do well to let her train their staff in customer service.<br> <br> Thank you Kasturie for the many ways in which you have smoothed our path and saved us valuable time.

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Replies (1)
Nedbank
Nedbank's reply08 Sept 2015, 16:11
Official
Hello Marb54,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team