SH
Sheldene H

1 reviews | Active since Mar 2018

21 Mar 2018, 18:43

Uncompetitive / ********* Practice

Uncompetitive / ********* Practice

I am an existing Nedbank client with a cheque account and investment. I app**** for a home loan, but they offered a terrible interest rate. I sent proof that SA Home loans offered a much better rate. Nedbank wants the original document in order to negotiate. Unfortunately, the document has been misplaced and I do not believe it to be ethical for me to go back to SA Home Loans to get another letter just so that Nedbank can compete !!! .. As advised to my banker, I would prefer an access bond thus I app**** at Nedbank, I feel that as an existing client I should get a better deal.

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Replies (1)
Nedbank
Nedbank's reply21 Mar 2018, 21:28
Official

Dear Sheldene

An investigation will be done and our team will contact you within business hours.

Regards

Client Experience Team