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OBAKENG M

1 reviews | Active since Oct 2011

11 Apr 2019, 14:37

Unbelievable

<p>I went to Dobsonville branch looking for my bond statement and was told by ****g that they cannot give it to me because its a joint bond. She mentioned that both parties must be at the branch to get the statement. This was the first time i heard of this. I do not understand the logic behind this and just poor service period.</p>

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Replies (1)
Nedbank
Nedbank's reply11 Apr 2019, 15:14
Official
Dear tumelo25 Your concerns have been noted and a resolution manager will contact you to discuss the way forward.  
Kind regardsClient Service Support