1 reviews | Active since Jun 2016

03 Jun 2016, 07:31

Unauthorized payment

<p>I made an arrangement to pay 5000 on the 1st of every month,towards my credit card with one of he collecting agents. To my horror I woke up to a notification of a payment of 21000 debited from my account, when I followed up I was informed it went to my credit card!</p>

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Replies (1)
Nedbank
Nedbank's reply03 Jun 2016, 07:36
Official

Dear Tshego,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Best regards,