UNAUTHORIZED ERRONEOUS DEBITS FROM ACCOUNT
AM HIGHLY DISGUSTED WITH NEDBANK!!!!!!! I have had 4 instances where NEDBANK DEDUCTS UNAUTHORIZED AMOUNTS FROM MY BANK ACCOUNT FOR MY PERSONAL LOAN WHEN I AM PAYING NEDBANK'S ATTORNEYS AN ARRANGED AMOUNT PER MONTH. I HAVE BEEN WAITING MORE THAN A MONTH FOR A REFUND AND STILL HAVE NOT RECEIVED IT. BECAUSE OF NEDBANK I HAVE NOT BEEN ABLE TO PAY MY OTHER DEBT + MY RENT LAST MONTH AND WILL TAKE THIS MATTER FURTHER. I HAVE LODGED A COMPLAINT AT THE OMBUDSMAN, AS NEDBANK IS NOT FOLLOWING THE BANKING CODE OF PRACTICE. I WILL GO TO CARTE BLANCHE + NEWSPAPERS ABOUT THIS AND WILL BE CLOSING MY NEDBANK ACCOUNT SOON, AS THIS IS UTTER NONSENSE AND GRIEVANCE CAUSED BY NEDBANK. I AM DISAPPOINTED WITH NEDBANK'S HORRIBLE SERVICE, AND THE FACT THAT THEY JUST DECIDE TO DEBIT ERRONEOUS AMOUNTS FROM MY ACCOUNT WITHOUT MY EXPLICIT CONSENT. WHO THE HELL DO THEY THINK THEY ARE? I DO NOT MAKE IDLE THREATS, I WILL MAKE NEDBANK PAY FOR ALL THE DRAMA THEY HAVE CAUSED. THANKS NEDBANK FOR YOUR ****TY ****ING SERVICE!!!!!
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
