Unauthorized deductions from account
<p>A small amount is deducted twice a month from my Nedbank account.Tried to find out from Nedbank who it is that is deducting the money.I was given a name UPSL SHANGAI LEGAL ZA and a telephone number for a callcentre. When you phone the number you only get voicemail. Tried to Google the company but without success. </p> <p>Nedbank's advice is stop the debit order. Yes fine but I did not authorise any debit order in the first place. How can my bank allow this without my permission.I want to be reimbursed with all the money that was taken from my account without my permission and I am not going to pay to stop this. Is my money still save with NEDBANK?</p>
Dear Johan.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Dear Johan.
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
I was told by Nedbank to stop the debit order and if the amount change it will go threw again. This is not what I want to hear. I want to know who is deducting the money and how did Nedbank verify this so called debit order. I also want the money back that was deducted. The number given to me for the so called customer is not even listed.
You leave me no choice as to leave the bank that I have trusted for over 25 years
I was told by Nedbank to stop the debit order and if the amount change it will go threw again. This is not what I want to hear. I want to know who is deducting the money and how did Nedbank verify this so called debit order. I also want the money back that was deducted. The number given to me for the so called customer is not even listed.
You leave me no choice as to leave the bank that I have trusted for over 25 years
DearJohan de Lange
We at Nedbank strive to make things happen. A resolution manager will contact you shortly.
Kind regards
Client Experience Team
DearJohan de Lange
We at Nedbank strive to make things happen. A resolution manager will contact you shortly.
Kind regards
Client Experience Team