KZ
Kagiso Z

1 reviews | Active since Mar 2016

02 Mar 2016, 09:56

Unauthorized debits from Nedbank account

Good Day,<br> <br> This morning I woke up to an unauthorized debit of R156 from my current account with the description \NRB accting subscription fee\", I have no idea what that is and based on other complaints on this website seems to be a common problem. Looking back on my account I was also debited with a further R26.90 with the same description on February. What makes this even more puzzling is that I receive an SMS notifications whenever there are movements out of my account, no matter how small. In this case that did not happen. I hope that this can be resolved with urgency."

0
Replies (1)
Nedbank
Nedbank's reply02 Mar 2016, 10:03
Official
Hello KagisoZ,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team