FA
Faadiel A

1 reviews | Active since Apr 2016

25 Apr 2016, 07:23

UnAuthorized debits

Account *** Good day I was at your industria branch last month to stop my debit orders and signed for it only to find that those debit orders went through my account again.this is totally unacceptable and I want this corrected today.I want the debit orders reversed immediately as i am not going to be inconvenienced due to your staff inefficiency.Kindly reverse those debit orders today as i requested for it to be cancelled.

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Replies (1)
Nedbank
Nedbank's reply29 Apr 2016, 13:13
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

 

Kind regards

Client Experience Team