SS
Sibusiso S
1 reviews | Active since Dec 2011
18 Oct 2018, 18:39
Unauthorized debits
My account is having endless unauthorized debits as I have 3 for this week alone. I have reversed these already but was charged R5x3=R15 and phoned ********** 111at 15h25 today to reverse these but was put on hold by Shaun for about 30 minutes until I gave up. I also wanted to reverse another charge for last month.
In 2016 I lost money in the same way and Nedbank changed my account number and card. This thing is back again this year and I'm tired now and need closure.
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
19 Oct 2018, 04:31Dear Sibusiso
Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
Best regards,
Nedbank's reply19 Oct 2018, 04:31
Official
Dear Sibusiso
Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
Your concerns have been noted and a Resolution Manager will contact you within business hours to assist.
Regards
Client Service Support
Best regards,
SS
Sibusiso S's updateReviewer Update
25 Oct 2018, 11:43I received a call from the bank with an update. Part of the refund received but another still outstanding, they promised to come back.
SS
Sibusiso S's update25 Oct 2018, 11:43
Reviewer Update
I received a call from the bank with an update. Part of the refund received but another still outstanding, they promised to come back.
Nedbank's replyOfficial
25 Oct 2018, 11:55Noted.
Regards
Client Service Support
Regards
Client Service Support
Best regards,
Nedbank's reply25 Oct 2018, 11:55
Official
Noted.
Regards
Client Service Support
Regards
Client Service Support
Best regards,