SM
Stone M

1 reviews | Active since Apr 2018

30 Apr 2018, 06:38

Unauthorized debits

I was recently placed under debt review and we reached a suitable amount I will pay monthly with all my creditors via National debt advisors. However, nedbank still went on and debited my account via APO after I cancelled all debit orders.

MFC did stop the debit orders but credit card did not. In total, an amount much higher than what I paid before going for debt review left my account. How am I supposed to go to work, pay bills, etc? Bouncing debit orders and the lot.

How an I supposed to trust a bank that doesn’t seek my consent to mess with my accounts?

0
Replies (1)
Nedbank
Nedbank's reply30 Apr 2018, 08:02
Official

Dear Stone

We sorry to hear about the problems you experiencing with your account, A Resolution Manager will contact you to assist you further.

Kind regards

Client Service Support