NK
Nobuhle K
1 reviews | Active since Nov 2009
01 Mar 2018, 12:51
Unauthorized debit orders
I have been seeing the R95.00 unauthorized debit orders in my account. I want my money back. How can the bank authorize such without my consent? Who are these people that are given access to my account, please return my money
OVERSURE VIGIVIGI02050G180228 EASYDEBIT VIGIVIGI02050Z180131
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Replies (2)
Nedbank's replyOfficial
01 Mar 2018, 13:00Dear Nobuhle
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply01 Mar 2018, 13:00
Official
Dear Nobuhle
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
05 Mar 2018, 12:29Dear Nobuhle
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply05 Mar 2018, 12:29
Official
Dear Nobuhle
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,