SM
Silo M
1 reviews | Active since Oct 2017
01 Oct 2017, 08:38
Unauthorized Debit Orders
I opened a Nedbank account and now I’m getting unauthorized debit orders and it’s happening for the second time in less than 3 months, the last debit order that came through had a Reference of VH followed by my full ID number ?, I feel like Banks aren’t doing enough to protect us!!
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Nedbank's replyOfficial
01 Oct 2017, 18:41Dear Silo
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply01 Oct 2017, 18:41
Official
Dear Silo
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Best regards,