Unauthorized debit order

<p>An amount of R68.90 with this reference NEDBHL ********** ********** 170526 was debited from my account on the 26th May. I phoned the Nedbank call centre on the 29th to get detail of what this was and Thembelihle could not explain it to me but instead referred me to a number that I needed to call.</p> <p>I never got through to the number and logged an enquiry on the Nedbank website the same day. Their auto-response reads that they will respond withing 24 hours. If the little math I did serves me right, we are way beyond that.</p> <p>I am still waiting. I trust that the person who will respond will have a look at the the home loan account which I used to have and settled in Oct 2016 and refer to the numerous voice recordings of calls made to this institution in that period. I have no desire to explain myself this time.</p>