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khabo N

1 reviews | Active since Apr 2014

20 Aug 2016, 14:09

Unauthorized debit order

<p>I'm further up with nedbank for debiting my account on the wrong date.They breached our agreement as per contract that they will debit my account on the salary date but instead they went and debit my account the day before my salary was deposited.You guys must see that you clear my credit record and be reliable for the bank costs of that dishonoured debit order.I even switched my car to other banks because of this,looking forward to you to do what is good for me.</p>

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Replies (1)
Nedbank
Nedbank's reply22 Aug 2016, 05:35
Official

Dear Khabo,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team