EP
Emerald P

1 reviews | Active since Mar 2012

29 Feb 2016, 09:49

Unauthorized debit order

I have an arrangement with Nedbank to debit my account with R300.00 every month for my personal loan, Nedbank have not debited my account for two months. Then on the 26/02/2016, they debited R3796.94. How am I supposed to provide for my family for the rest of the month, as I cannot afford to pay that amount, I can only afford R300.00 monthly.

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Replies (1)
Nedbank
Nedbank's reply29 Feb 2016, 11:01
Official
Hello GEMS123,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team